Refund & Return Policy

 place a refund, return or exchange request for an order placed with Laptron, You would need to contact Laptron via email at support@laptronindia.com, by phone, or by accessing your account with Laptron.

         Please have your order number available and provide a reason for your request in order to speed up your refund process. Your  request will be reviewed within a 2 days standard response period and we will notify you via email of the results. We reserve the  right  to extend the standard response time in exceptional cases with prior notice to you.

Refund, returns or exchanges request is accepted up to 30 days from the date of placing the Order with Laptron.  Laptron may grant extensions to this period for some special cases and Products at its discretion.

If you choose to pay by check or money order you may cancel your order before making the payment or in case the payment is not received by us in 30 days Laptron will cancel your Order.

You may submit a request to cancel your order on the same day the order was placed. Please note that if the Order is already shipped or delivered we will not be able to approve the cancelation request.

Some products have special conditions for returns as described in the Order or Product materials delivered (“Products terms”) so please read the carefully before making a request with Laptron. In case of misunderstandings between Laptron Refund Policy and the Product terms, the present Refund policy will prevail. Shipping costs are non-refundable, except if due to Laptron error when you need to contact Laptron and make a formal request.

If the refund request is granted by Laptron, payments are refunded as follows:

Credit / Debit Cards payments will be refunded within Fifteen (15) business days;

Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end-user;

Other payment methods will be refunded between five (5) to fifteen (15) days. If applicable, Laptron reserves the right to hold the refund payment until we receive a completed letter of destruction of the Product signed by you. The present Refund policy is part of the laptronindia.com